Client Zone RENOMIA
Manage insurance policies and claims in just a few clicks.
Key benefits of the RENOMIA Client Zone:
30% faster claim payout
Online claim reporting, real-time status tracking and easy submission of missing documents shorten the entire claims-handling process. As a result, you receive the insurance payout sooner and the funds reach your account faster than when reporting a claim by email or phone.
98% satisfied users
More than 8,500 clients across the CEE region use the Client Zone as a regular part of their day-to-day work. Systematically collected feedback also confirms that 98% of users are satisfied with their experience.
40% more time for your business
The application significantly reduces time spent searching through emails, processing documents manually and handling repetitive operational tasks. Your team can therefore manage the insurance programme more efficiently and devote more time to customers, operations and business growth compared with managing the insurance programme without the Client Zone.
100% of your data secure and always accessible
Continuous synchronisation gives you access to up-to-date information anytime and from anywhere. Your data is securely encrypted and available from both your computer and mobile phone.
Everything is solved in a few clicks!
Don't waste time with unnecessary administration and let your employees focus on more important activities.
In the RENOMIA Client Zone, you can give access to all employees who deal with insurance, be it contracts, payments, claims handling or vehicle management. We will set up access for employees according to your needs.
Do you have company vehicles? Use the Help+Assist mobile app and get lots of benefits.
Insurance cover protection
When you connect Help+Assist with the Client Zone, we help you protect your insurance from the cost of unnecessary repairs that garages sometimes make. This also protects you against premium increases in future years.
Damage prevention
We'll help you get a&nbps;more accurate picture of how and why accidents happen so you can more easily prevent them. By reducing your accident rate, you will actively contribute to reducing your claims experience and thus protect your premiums against future increases.
Faster claims reporting
Report vehicle damage right at the scene of an accident. With the simple Help+Assist app, you can complete everything you need in under 8&nbps;minutes.
Lawyer on call
Via the Help+Assist app, a&nbps;lawyer is available 24&nbps;hours a&nbps;day on the phone to advise you on how to proceed with the accident.
Language support
Help+Assist allows you to report a&nbps;claim by audio message, in a&nbps;total of 15&nbps;languages. Your employees do not have to worry about language barriers.
Do you want to be able to quickly and easily report vehicle damage directly from your phone? The Help+Assist app is available for Android, iOS and Huawei.
Client Zone and Help+Assist FAQs
Who can use the Client Zone and Help+Assist?
Both applications are intended for RENOMIA corporate clients.
How does it work?
You can use the Client Zone and Help+Assist separately or together according to your needs. If you use both applications together, you minimize unnecessary administrative tasks. At the same time, we can help you better understand the occurrence of accidents so you can prevent them more easily.
How do I apply for Client Zone and Help+Assist?
Contact your consultant who will be happy to help you with everything. If you can't get your own consultant, contact us at info@renomia.cz and we'll be happy to arrange everything for you.
I'm interested, but I'm not your client.
How can I find out more?
Contact us at info@renomia.cz. We will be happy to introduce you to this new solution on the market and quantify the financial and time savings for your company or holding.
